Customer Success Executive (Digital Advertising) Fresh Graduates are encourage to apply
Petaling Jaya, Selangor
Permanent
Full-time
7 days ago
Overall Job Description: Innity is a digital marketing and media solutions company with a strong foothold in the APAC market. Innity's solutions provide a combination of creative advertising, content and influencer marketing, as well as community and commerce technologies for brands, agencies, advertisers and publishers. The Customer Success Executive will act as a primary liaison person between Sales Account Managers and other internal stakeholders within the company to ensure that digital advertising/influencer campaigns are implemented successfully. Job Responsibilities: Work closely with relevant internal stakeholders within the company to ensure the digital advertising/influencers campaign meets its intended key objectives and deliverables Assist Account Managers in crafting responses to RFPs, proposals and contracts Establish a high level of rapport with current and potential clients as well as provide accurate and timely information for decision-making purposes. Responsible for liaising with Ad Operations department to generate performance reports on the digital advertising campaign Work closely with the Creative department to develop the digital artwork, if required by the client Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met Attend meetings with clients or internal stakeholders to discuss campaign/project-related matters To carry out additional tasks / work as directed by management from time to time Requirements: Degree in Business Administration/Management/Marketing or any related advanced education. Advertising and Influencer management experience will be an added advantage. Working experience in a similar capacity in an advertising environment will give an edge Must have good knowledge of Internet concepts and be able to discuss them with conviction. Good command of English, both spoken and written. Fresh graduates are encourage to apply. Show more Show less