Operation Manager

• P&L Management

• Deliver P&L to meet the organizational objective.
• Operations Management

• Lead and control the operations process for the Malaysia factory.
• Report to and collaborate with Hong Kong factory in manufacturing fragrances for Malaysia and Far East customer.
• Ensure satisfactory level of customer services, production efficiency and sufficient capacity for the business growth.
• Lead activities of a cross-functional operation team, to include responsibility for team members
• Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required
• Partner with other company department as Sales, IT, HR, H&S etc to ensure fair and consistent administration of all policies, work rules and processes
• Provide supporting service to Malaysia Sales Office (eg IT, HR & H & S etc)
• Continuous Improvement

• Initiate and implement the manufacture improvement project according to the scaling up of demand
• Drive problem-solving and root cause identification of problems for the manufacturing unit.
• Continuously identify and work to reduce waste in the area for both short term and long-term improvement initiatives.
• Lead regular meetings to review department issues. Prioritize and assign ownership for open items. Track items to closure and ensure follow-up with key stakeholders.
• Safety

• Introduce and adhere to the quality, environmental, health and safety standards of the company, local & industry requirements
• Promote a strong safety-minded culture. Maintain an active safety program, ensuring the observation of safety precautions and safe work methods by all personnel, including behavior-based safety observations, safety meetings and safety audits.
• Review and sign off investigations and manage the safety action item list, including corrective actions from near misses, accident report & assessments.
• Quality and Environment

• Ensure that the fragrances are manufactured according to the standard operating procedures.
• Establish, review, update and make changes to Quality and Standard Operating Procedures with the input of the respective team members as and when required.
• Monitor manufacturing processes, data & reports daily and drive the resolution or escalation for any changes or issues.
• Work cross-functionally with multiple stakeholders to address and solve quality issues.
• Lead any local and international standard implementation (e.g.ISO 9001, Halal) & re-certification for the site along with the QHSE Manager.
• Monitor Customer complaints, non-conformances and vendor complaints and ensure that they are addressed as per the procedures.
• Ensure the proper functioning of critical factory infrastructure & systems (eg. A/C, Solar Panel, Hot Water & Waste Water treatment etc)
• Leadership and Team Management

• Lead and coach the new management team to perform individually and collectively for company objectives
• To define and assign the ownership of new tasks in factory to appropriate department
• Provide active day-to-day leadership for a highly energized, integrated, cross-functional manufacturing team.
• Create objectives for each member of the team. Ensure individual career coaching, performance feedback, employee training and development. Participate in the annual performance review process.
• Partner with HR to recruit resources to fill team needs in a timely fashion as and when required.
• Develop and mentor future leaders for the business.
• Partner with HR to ensure fair and consistent administration of all policies, work rules and processes.

• A degree in a related discipline
• Excellent communication Skills.
• Leadership and Administration.
• Be a Competent Manager with people management skills
• Teamwork and Planning.
• Flexibility and adaptability
• Experience of working in an operational or financial manufacturing role.
• Knowledge and experience in Microsoft Office & ERP systems
• Knowledge and experience in automatic manufacturing equipment or systems
• Manufacturing with chemicals (including hazardous class chemicals
• Beneficial knowledge and experience in Microsoft AX.
• Manufacturing with chemicals (including hazardous class chemicals)
• Knowledge / experience of the manufacturing processes the role covers.

Monroe Consulting