Telesales Agent

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 20 days ago
Job Responsibility Proactively engage with potential customers via both inbound and outbound calls to promote products and services Identifying customer needs and recommending the most suitable products or services Confidently manage objections, provide clarifications, and drive successful sales closures Accurately document all customer interactions, leads, and sales activities Stay up to date with the latest product knowledge, promotions, and industry trends Deliver outstanding customer service and foster long-term relationships with clients Job Requirements Minimum C1 level proficiency (CEFR) in both spoken and written English Proven telesales background, preferably in a B2C environment Strong persuasion, negotiation, and closing abilities Ability to understand customer needs and recommend suitable solutions. Able to work towards sales KPIs and handle high call volumes effectively. Able to learn product knowledge and software tools quickly Job Benefits Training Provided 5 working days (Mon-Fri; 7am-4pm) Annual leave/Medical leave Allowance Provided Incentive Provided Near to public transport Show more Show less

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