Mandarin Customer Service Representative (Gaming Support)
- Kuala Lumpur
- RM 3,900 per month
- Permanent
- Full-time
- Minimum SPM qualification; fresh graduates are encouraged to apply
- Proficient in Mandarin (reading & writing) with basic English communication skills
- Strong typing, written communication, and comprehension abilities
- Good multitasking and time management skills
- Comfortable working on rotational shifts, including weekends & public holidays
- Customer service experience is a plus
- Respond to customer inquiries professionally through email and chat
- Deliver accurate details on products, services, and company policies
- Troubleshoot and resolve customer issues
- Record and update all customer interactions in the system accurately
- Maintain a positive, supportive, and customer-focused approach at all times
- Follow shift schedules and consistently achieve performance goals
- 5 Working Days, 2 Days Off
- Training Provided
- Allowance Provided
- EPF & SOSCO
- Annual leave & Medical leave
Maukerja