Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet. Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We have an international and diverse culture, embracing global and acting local. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. What you'll be getting up to: Handles and resolves customers' issue via email, online chatting tools and phone (inbound) Guarantees an unparalleled Customer Service experience and preserve the image of the company Customer information management system operation Customer support by email Excel, Gmail, G-suits operation and management Internal and external support by Skype Translation R equirements: Required language(s): Japanese (Native) English. Willing to learn new knowledge and skills Excellent Telephone and chat skills Willing to work on shifting schedules Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field. Applications in English please Diversity & Inclusion We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn't just the right thing to do, it's also the smart thing.