
Manager, Agency Planning Sales Operations & Project
- Kuala Lumpur
- Permanent
- Full-time
- Project Lead from designing, user acceptance testing, and implementation of dashboard and visualization of performance management for Agency Distribution
- Drive automation of reports and dashboards to streamline work processes and enhance data accessibility.
- Continuously maintain and enhance dashboard and visualization of performance management through collaborating with key stakeholders.
- Ensure accuracy and integrity of data used in dashboard and visualization of performance management through thorough checks and validation processes.
- Perform data analytics on key driving indicators to provide qualitative and quantitative outcomes with recommended solutions to senior management
- Support timely and accurate analyses, reports and presentations for various management forums, such as Monthly Business Review, Quarterly Performance Reviews, EXCO meetings etc.
- Collaborate with stakeholders to support business planning cycles, including the development and delivery of the Annual Business Plan.
- Provide support and advice to address queries from group and local business stakeholders where necessary, ensuring queries are addressed with clarity and precision.
- Support takaful in sales updates, and handle enquiries when necessary.
- Perform ad-hoc tasks as required to support evolving business needs.
- Demonstrated good sense of business acumen and/or logical thought process in problem solving.
- Strong analytical skills and ability to connect the dots.
- Able to be an active communicator and articulate concepts/thoughts effectively
- Strong organization and program management skills
- Ability to provide quality coaching and mentoring to facilitate the development and progression of the team
- Excellent presentation skills
- Proficient in Power BI