Customer Service (Mandarin Speaker)

Cheras, Kuala Lumpur
Permanent
Full-time

27 days ago

e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Service (Mandarin Speaker)ReportFollowMYR3,000 - MYR3,300 Per Month,Fresh GraduatesBe an early applicant!Posted a day ago • Closing 21 Sep 2025Be an early applicant!SaveApplyRequirements

Minimum SPM qualification (must pass BM and Sejarah)
Fluent in Mandarin and able to read/write in Traditional Mandarin
Fresh graduate is welcome to apply
Must be able to start on 18 August 2025
Willing to work on a rotational shift basis

Responsibilities

Shows empathy by listen attentively to customer needs and concerns; and provide solution based on SOP to improve customer satisfaction.
Maintain deep understand of standard operating procedures (SOP) to ensure highest and most accurate form of support.
This position requires to attend customer inquiry through live chats, emails & phone calls.

Benefits

EPF/SOCSO
OT provided
Shift Allowance
19 days annual leave
14 days medical leave
5 Working days
Training provided
Work-from-home option after 3 months' probation (based on excellent performance)

Additional Benefits

Training Provided
Allowance Provided
5 Working Days

SkillsMandarin Language Proficiency Customer Service Communication Skills Problem Solving Active Listening Empathy Conflict Resolution CRM (Customer Relationship Management)Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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