Customer Service Representative (Cantonese Speaker)
Gogox Malaysia Sdn Bhd
- Kuala Lumpur
- Permanent
- Full-time
- Minimum of SPM or Diploma.
- At least one year of customer service experience is preferred.
- Fresh graduates are welcome to apply.
- Proficiency in written and spoken Mandarin, Cantonese and English.
- Strong communication skills, problem-solving ability and work ethic.
- Attention to detail and eagerness to learn.
- Positive attitude and teamwork skills.
- Senior roles will be considered for candidates with more experience.
- Handle customer queries and logistics arrangements via phone and online platforms.
- Resolve customer concerns and complaints with a positive and helpful attitude.
- Maintain professional customer service, creating a great experience for customers.
- Assist Team Leaders in senior positions.
- Participate in shift-based work schedules.
- EPF, SOCSO, EIS
- Annual Leave
- Medical Leave
- Medical Insurance
- Attendance bonus
- Overtime pay
- Other incentive bonus
- On-job training
- A company promotes learning, continuous improvement and personal growth
- Training provided
- 5 Working days
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