Industrial IT Server Engineer

Kuala Lumpur
Permanent
Full-time

22 days ago

About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about and how we can .ExxonMobil in MalaysiaExxonMobil is one of the world's largest publicly traded energy providers and chemical manufacturers, ExxonMobil develops and applies next-generation technologies to help safely and responsibly meet the world's growing needs for energy and high-quality chemical products.In Malaysia, we are involved in significant oil and gas production operations and the marketing of chemical products. We also host a global business and technology center in Kuala Lumpur that provides high-level information technology and engineering expertise to ExxonMobil's upstream, downstream and chemical businesses worldwide.What role you will play in our teamThe IIT Server Engineer is responsible to install and support the Windows for Process Control (WPC) Infrastructure on the Level 3 for both Upstream and Midstream. The IIT Server Engineer will be collaborating with the business contacts from Upstream and Downstream, field engineers, Application Support team and the various EMIT teams (Windows Server, Network, UNIX, Customer Experience, Area Services). The IIT Server Engineer will also be expected to be working on projects rolling out new DEP infrastructure and provide 12x7 OnCall support about once every 1.5 months.What you will do

Support WPC (Windows for Process Control) infrastructure (servers, network, applications, storage) on L3 network for Hibernia, St John's, Kearl, LaBarge, Malaysia, Papua New Guinea, Sakhalin, Nigeria and all the Midstream MITAS sites globally.
Site visit maybe required for new site rollout, while others are upon request; i.e. expansion/upgrade of existing infrastructure including end-of-life refresh and troubleshoot issues with vendors and onsite engineers.
Obtain offshore safety qualification as per country regulations (e.g. T-BOSIET, malaria training for high risk countries, MOH recommended vaccinations, etc.) for site visits.
Base support includes:

o Conduct system health checks using Solarwinds, WinAAA, iDRAC tools and review system alerts to ensure all critical system errors or issues are attended to immediately.
o Plan and monitor server capacity growth and server end-of-life refresh to ensure high availability
o User account management on the WPC infrastructure
o License management (renew / purchase new versions) for all supported tools
o Test new WPC patches released by CSST in the lab, develop associated planning, installation, operation and upgrade documents for the patch release.
o Troubleshoot issues reported which can arise from servers, network, applications, interface connections with various systems and engage relevant teams (EOC, Network, Server Ops, Storage) to resolve * Annual & Ad-Hoc support includes:o Participate with business in updating the site ICSR (Industrial Control System Requirements) documentation if there are new additions to the DEP environment.
o Facilitate controls activities i.e. annual access reviews, license compliance review, etc.
o Facilitate remediation of vulnerability assessment (penetration testing) findings, UIA and Audit.
o Support EMIT Network & IIT Network Engineers in network hardening activities * Be closely engaged with IIT Technical Leads to recommend process improvement to improve DEP support or take on new support opportunities during daily stand-up meetings to broaden & deepen technical knowledgeAbout youSkills and Qualifications

Computer Science / Computer Engineering
Preferably an experienced Site Admin from Server Operations or Systems Engineer from Server Engineering & Technical Support
EM ICSR / Process Control knowledge will be an added advantage

Preferably be familiar with some of these essential skills & knowledge in order to be effective and provide immediate support:

Familiar with WINTEL platform (OS v2008-2016, AD, DNS, TS, NTP, FTP, SMS, WSUS, SMTP)
Familiar with batch and VB scripting. PowerShell scripting knowledge would be an added value
Familiar with DELL server hardware including iDRAC, DELL PowerVault storage & CISCO devices
Familiar with VMWare Virtualization, VCenter, Symantec EndPoint Protection software, SentineOne
Familiar with ITIL processes, ITSM and Change Management processes
Good verbal and written communication and interpersonal skills
Good coordination skills and time management
Initiative and self-monitoring

Additional skills & knowledge acquired in the role includes but not limited to:

Hardware (QNAP, Veeam backup)
Applications (Nozomi, Solarwinds, WinWatch, WinShield)
PI, OPC, System1, GE, PHD shadow, etc. interfacing with Windows for Process Control infrastructure
ICSR standards & practices
Midstream Terminal operations (understanding of Pipeline & Terminals)

Your Benefits:We are committed to providing benefits that are competitive and support the needs of our employees.Application ProcessPlease be informed that only shortlisted candidates will be notified, and you can find out more about our hiring process .For more information about business solicitation and recruiting scams, please click .We thank you for your interest in ExxonMobil.Stay connect with us
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ExxonMobil is an Equal Opportunity Employer. All qualified applicants will be duly considered for employment.Winner of Malaysia's 100 Leading Graduate Employers Award in the Energy/Oil and Gas/Utilities categoryNothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

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