Ground & Rail Operations Manager Malaysia
CEVA Logistics
- Shah Alam, Selangor
- Permanent
- Full-time
- Lead and Manage the Control tower team to focus on the following key areas:
- Matrix TMS Setup for Key Accounts and extend our digital transformation of transportation systems and processes.
- Manage Day-to-day Operation and close monitoring on each movement and milestone update on timely manner
- Ensure KPI are met with agreed client SLA's.
- Driving Cost effectiveness for each shipment
- Implementation of new lanes/volume into the Control Tower ; ensure proper SOP are established and managed through any related hyper care
- Ensure that the team adhere to service standards / SLA covering all SOW agreed with customer.
- Act as the main contact window in closely coordination and working with other Business Units (Contract Logistics, Ocean and Air Freight)
- To perform Transportation Procurement, vendor onboarding, and managing vendor's contract
- Organize monthly performance review the vendors
- Verify and ensure billing accuracy to minimize dispute.
- Prepare reports as required
- Any other jobs duties