Head of Department Integration & Middleware Solutions
Upscale Sdn Bhd
- Kuala Lumpur
- Permanent
- Full-time
Employment Type: Permanent
Company: [Public Listed Company]About the RoleWe are seeking an experienced and dynamic Head of Department (HOD) to lead our Integration & Middleware Solutions division. This role will oversee a team of 25-30 technical professionals delivering enterprise solutions in platforms such as MuleSoft, TIBCO, Oracle Integration, WSO2, Boomi or IBM WebSphere. The HOD will play a dual role driving business development growth while also providing technical advisory, solution design, and IT budgeting support to clients.This is a key leadership role in a public listed technology company, offering strong career progression and visibility.Key Responsibilities
- Leadership & Management
- Lead, mentor, and manage a team of 2530 solution architects, engineers, and consultants.
- Set performance goals, build capability, and foster a culture of innovation and accountability.
- Drive resource planning, training, and career development of the technical team.
- Business Development & Client Engagement
- Partner with the sales team to identify and pursue business opportunities.
- Engage with C-level stakeholders to understand business needs and propose suitable integration solutions.
- Deliver solution presentations, technical proposals, and proof-of-concepts to clients.
- Technical Advisory & Solutioning
- Provide expert-level guidance on enterprise integration and middleware technologies (MuleSoft, TIBCO, Oracle, WSO2, IBM WebSphere or Boomi).
- Lead solution architecture discussions, design integration roadmaps, and oversee implementation quality.
- Advise clients on IT strategies, digital transformation, and system integration best practices.
- IT Budgeting & Governance
- Collaborate with clients on IT budgeting, cost optimization, and technology roadmaps.
- Ensure project profitability, resource utilization, and compliance with industry standards.
- Strategic Contribution
- Align departmental strategies with companys overall business goals.
- Drive innovation and adoption of emerging integration technologies.
- Report to senior management on department performance, business pipeline, and technical capabilities.
- Bachelors or Masters degree in Computer Science, IT, Engineering, or related field.
- Minimum 1215 years of IT experience, with at least 5 years in a leadership or HOD role.
- Strong expertise in enterprise integration platforms (MuleSoft, TIBCO, Oracle Integration, WSO2, IBM WebSphere or Boomi).
- Proven track record in business development, client advisory, and solution selling.
- Solid experience in team leadership, project management, and stakeholder engagement.
- Strong knowledge of IT budgeting, cost control, and technology governance.
- Excellent communication, presentation, and interpersonal skills.
- Opportunity to lead a high-performing team in a public listed technology company.
- Exposure to enterprise clients across diverse industries.
- Competitive compensation and benefits package.
- Career growth and leadership visibility at group level.