Head of Shared Services (Multifunction)

• You will be leading the global GSS department based in Kuala Lumpur reporting to the Global Head of SSC.
• You as our Head of GSS must have a solid Shared Services background and consistently keep up-to-date with advancements of the field. Apart from your education and experience, you must have every quality of a leader and a strong strategic and business acumen.
• The goal is to ensure that Global Shared Services adds the maximum value to our company to facilitate the success of our business.
• Solid understanding of core Finance, Business Technology, Marketing and HR processes, support the Global Support Leads to further stabilize and optimize their functions
• Ensuring that the large volume of change does not impact performance significantly in the short-term and that benefits of the change are realised as quickly as possible
• Responsible for the creation and development of a high performance and continuous improvement culture in the Shared Service Centre
• On the ground ('eyes and ears') overseeing the smooth delivery of the Finance, Business Technology, Marketing and HR teams

• Minimum 7-10 years post qualified experience within a Shared Services environment
• Track record of successfully managing a Shared Service Centre or previous involvement in creation of a new Shared Service Centre is a must
• Experience in Project/Program Management is a must
• An in-depth understanding of what makes for success in shared services - including how to create the right culture and environment, career paths, etc
• A solid understanding of either core finance transactional processes - Order to Cash, Purchase to Pay and Record to Report and/or a core understanding of Business Support Processes (Commercial Services, Order Management or similar)
• A good understanding of other support processes such as Business Technology, Marketing and HR
• Experience of working with ERP systems desirable
• Demonstrable experience of implementing new technologies and/or system changes
• Experience of implementing and driving forward continuous improvement processes

• Attractive remuneration package
• Be part of a globally recognized organisation
• Enhance your SSC skills

Michael Page