JOB SCOPE:Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's productsAssist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc.Exceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLAREQUIREMENTS:Good English, Mandarin & Cantonese communication skills (spoken & written)SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Responsibilities: Eligibilities:
