Position: Claims Advisor - Cantonese Location: Kuala Lumpur Work Type: Full-time | Monday-Friday | 9 AM to 6 PM Language Requirement: Cantonese (fluent speaking, reading and writing in traditional Chinese) Key Responsibilities Review and assess claims based on policy terms and medical codes Verify documentation and escalate complex cases to senior staff Process payments and prepare claims communication letters Maintain accurate records in the claims system Requirements Fluent in spoken Cantonese Basic Chinese reading/writing is an advantage 1-3 years of experience in medical claims handling Knowledge of medical terminology and billing codes preferred High school graduate, SPM Strong attention to detail, good teamwork, and communication skills