Senior Trading Operations Executive (MY)

• Handle and approve payment instructions (Fiat and Digital Assets) raised by the trading desk; verify payment amounts and counterparty wallet information with accuracy and diligence.
• Manage the organization’s cryptocurrency accounts and wallets held with custodians.
• Oversee the end-to-end payment process, including releasing funds to counterparties, while ensuring strict adherence to internal controls and due diligence procedures.
• Provide high-quality client service support, escalating and directing inquiries to the appropriate departments when required.
• Support and manage various aspects of the firm’s business operations, including stakeholders relationship management.
• Conduct ongoing operational risk assessments and implement effective controls to mitigate risks.
• Collaborate closely with cross-functional teams including Business Development, Technology, Compliance, Legal, and Finance.
• Contribute to process improvement initiatives, including streamlining workflows and driving automation to enhance operational efficiency.
• Provide informal guidance, and/or on the job training to new team members.

• 5-8 years of experience in a Middle Office, Client Services, or Cash Settlements role within financial services.
• Bachelor’s degree, preferably in Finance, Business, or a related field; equivalent Banking industry experience will be considered.
• Strong organizational and planning skills, with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to convey information clearly and concisely.
• Strong problem-solving abilities and sound judgment in decision-making.
• Ability to work effectively under tight deadlines with minimal supervision.
• Willingness to work rotating shifts, including nights, weekends and public holidays.

• Shift Schedule:

QCP