Customer Service Representative Hybrid (Mandarin Speaker)

Skywalker Soft Sdn Bhd

  • Subang Jaya, Selangor
  • Permanent
  • Full-time
  • 22 days ago
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-7d439d05>Customer Service Representative Hybrid (Mandarin Speaker)举报关注MYR2,000 - MYR3,000 Per Month,Fresh GraduatesKurang dari 40 pemohon. Anda mempunyai peluang yang tinggi!Posted 2 hours ago • Closing 26 Sep 2025Kurang dari 40 pemohon. Anda mempunyai peluang yang tinggi!保存现在申请任职资格
  • Working HoursMorning Shift: 8:00 AM - 5:00 PM & Evening Shift: 4:00 PM - 12:00 AM
  • Shift rotation: Once a month (morning/evening)
  • One day off per week (scheduled)
  • Minimum SPM/Diploma/Bachelor's degree or equivalent (Fresh Graduate are welcome to apply)
  • Excellent communication skills in English & Bahasa Malaysia (Mandarin is a plus)
  • Strong problem-solving skills and attention to detail
  • Customer service experience preferred but fresh graduates are welcome to apply
  • Able to work both independently and in a team
  • Comfortable with hybrid work arrangement
  • Skills required: Communication Skills, Customer Support and Patience
岗位职责
  • Provide real-time online support via chat tools (e.g., Live Chat) to answer user inquiries
  • Assist users in resolving issues and offer step-by-step guidance
  • Respond promptly to user messages to ensure they are not left waiting without assistance
  • Compile and report user needs and feedback to the team
  • Maintain a professional and friendly communication style to enhance user satisfaction

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