Digital Experience Solutions Consultant

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 25 days ago
Enterprise Solutions Consultant - Digital Experience Shape the Future of Customer Experience at Daythree Daythree is seeking a highly driven, strategic, and commercially minded Enterprise Solutions Consultant to spearhead the growth of our cutting-edge digital and automation solutions. In this role, you will lead the go-to-market strategy, drive client engagement, and deliver transformative technologies that elevate customer experience (CX) and optimize business processes. What You'll Do Drive Growth: Develop and execute a winning sales strategy for digital CX and automation solutions. Consult & Advise: Engage with prospects and clients to uncover operational challenges and craft tailored digital solutions. Lead the Sale: Manage the full sales cycle, including presentations, proposal creation, and contract negotiations. Collaborate Across Teams: Partner with product and delivery teams to ensure solutions exceed client expectations. Manage Pipeline: Build, track, and forecast a robust sales pipeline, reporting progress against targets. Stay Ahead: Keep up with CX technology trends, market intelligence, and competitor movements. What You'll Bring Proven Expertise: 5+ years in software or digital solution sales, ideally in CX, CRM, or automation/RPA. CX Knowledge: Strong understanding of customer service processes, digital transformation, and the end-to-end CX journey. Industry Experience: Background in BPO, contact centers, or technology-enabled service providers. Sales Track Record: Demonstrated success in closing deals and exceeding revenue goals. Tech Savvy: Familiarity with CRM platforms, telephony, or workflow automation; SaaS sales experience is a plus. Show more Show less

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