
Vice President, Energy - Commercial Risk
- Kuala Lumpur
- Permanent
- Full-time
- Review client documents regularly, analyze and identify scope of cover required and check adequacy of existing cover.
- Ensure all documentation is appropriately filed.
- Ensure that all quotations, insurance summaries and billings are accurate and complete before releasing to insurer and clients/prospects.
- Respond timely to complex enquiries.
- Follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment.
- Ensure full compliance with company’s internal policies and procedures as well as the local insurance regulatory requirements at all times.
- Make clients aware of the premium warranty due date and cash-before-cover regulations and closely follow-up with clients on premium collections.
- Ensure that responses/reporting to producing office or client’s HQ are driven within the required timeframe, where applicable.
- Ensure that the Global Account Management System (GAMS) are updated in a timely manner, where applicable.
- Monitor, guide and counsel all support personnel (operations team) to deliver the required administration and operational support of the department.
- Ensure optimum cover is provided to clients at the best possible rate from insurers.
- Lead and monitor day to day operations and ensure client’s insurance requirements and needs are handled efficiently and competently.
- Ensure the prompt preparation and submission of all required monthly reports/updates to Team Leader or Head of Department.
- Actively involved in non-routine and complex claims and coordinate/work closely with Claims Department to settle claims efficiently and satisfactorily for client
- Responsible for client retention and organic growth.
- Obtain client referral and develop new business as well as cross-selling/upselling from existing clients.
- Support Team Leader in pursuing targets/prospects to meet the sales budget allocated.
- Support and participate in any ad-hoc projects/activities, as and when required.
- Adopting and delivering Aon United approach in all aspects.
- Diploma or Degree or equivalent experience in any related field.
- Experience in the Energy industry or related is preferred.
- 5 years of working experience in the insurance industry or other industry handling sales and client interaction have added advantage.
- Digital Literacy (especially Excel and Word)
- Communication skills in English (both written and oral)
- Pleasant personality