Sales Admin Executive
Two95 International
- Bangsar South, Kuala Lumpur
- RM 3,500-4,000 per month
- Permanent
- Full-time
- Billing
- vendor management administration,
- sales operations and accounts
- Zendesk
- Adbridge Ticket
- Proactively manage the administration of rates and documents to support billing for a portfolio of global accounts.
- Order and price adjustments including updating prices, item codes, grouping order lines, and manual adds to orders
- Rate card maintenance including regularly updating rate cards, and performing clean-up and maintenance in the system
- Purchase order chasing including tracking and reporting, attaching POs to SAP, and updating orders with POs
- Invoice corrections including initiating correction requests in SAP, credit notes and getting approvals from Account Managers as required
- Sales order releases including reviewing system status, notes, and pricing/PO status before releasing orders
- Provide monthly statement of collections by region and key clients to account management and finance
- Administration of purchase requests and vendor renewals on Zendesk and other related systems
- Build and maintain global operational knowledge base pages
- Preparation of related reports and data as required/assigned
- Vendor Management Administration
- Check and review all requisitions to supply the Vendor Questionnaire as and when required
- Tickets: Raise the Adbridge ticket for requisitions and track the process through Compliant, SMT and Legal, as applicable
- Ensuring all vendor documentation and related information is current and correctly filed.
- Raise any issues that need client escalation to the respective managers and track key actions to report on progress to senior management and finance
- Liaison and communication with internal departments as required in order to maintain an accurate record of contracts and agreements
- Ensure all prepared communications are accurately recorded /documented in a timely manner
- Attend to related sales support and vendor administration tasks
- Being fully aware of service/products rates and the credit policy
- At least 2 years relevant experience sales administration, sales servicing, or accounting or related work experience
- Effective communication skills (able to clearly convey information and provide constructive feedback)
- Experience of working in a multi-cultural business environment and collaborating with various business stakeholders
- Fluent in English as you will be communicating to clients in different countries