We are seeking a highly motivated and experienced Sales Manager to lead and grow our customer base in the freight forwarding and logistics industry. The ideal candidate will have strong industry knowledge, a proven sales track record, and the ability to build and lead a high-performing sales team. This is a strategic role focused on acquiring new business, nurturing key accounts, and driving overall revenue growth. Key Responsibilities: New Business Development: Acquire new customers through a structured and rigorous prospecting cycle to achieve profitable revenue targets. Account Management: Maintain strong relationships with clients under a Key Account Management model, ensuring long-term partnership and customer satisfaction. Sales Strategy & Execution: Develop and implement strategic sales initiatives aligned with company goals to expand market share. Sales Team Development: Build, lead, and mentor a high-performing sales team. Responsible for recruitment, training, setting KPIs, and monitoring performance. Client Engagement: Conduct face-to-face sales meetings, deliver presentations, and communicate effectively with potential and existing clients. Solution Selling: Prepare and deliver customized, solution-based proposals that address specific customer logistics needs. Tender Management: Handle tender submissions, including documentation preparation, internal coordination, and timely submission. Rate Sourcing & Quotations: Source competitive rates from shipping lines, transportation providers, warehouses, and overseas agents. Prepare accurate quotations and follow up on sales leads. Operational Coordination: Monitor shipment arrangements independently and ensure timely, efficient delivery. Customer Service: Respond promptly and professionally to customer inquiries and resolve issues effectively. Cross-Functional Collaboration: Work closely with internal teams including operations, finance, and customer service to support seamless service delivery. Other Duties: Perform any other tasks as assigned by the Department Head or Management. Candidate Requirements: Education: Minimum SPM / Secondary School qualification. Experience: At least 8 years of working experience in sales or indoor sales within a Shipping Line, NVOCC, or 3PL company. Industry Knowledge: Solid understanding of sea freight (FCL & LCL), domestic transportation. Airfreight knowledge is an added advantage. Familiarity with Dangerous Goods (DG) and ISO Tank handling is a plus. Commercial Acumen: Strong ability to source competitive rates and negotiate effectively with carriers, suppliers, and overseas agents. Technical Skills: Proficient in Microsoft Office applications. Willingness and ability to learn new systems and platforms. Languages: Fluent in English and Bahasa Malaysia. Mandarin-speaking ability is preferred. Attributes: Independent, self-driven, and results-oriented. Excellent communication and interpersonal skills. A good team player with leadership qualities. Working Hours: Monday to Friday (5 working days per week) Show more Show less