Technical Support - International Telco
Aegis BPO Malaysia Sdn Bhd
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Able to converse in English and verbal communication skills
- Fresh Graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Fresh Graduates encourage to apply
- Applicant must be willing to work on rotational shifts
- Applicant must be willing to work in Ara Damansara
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problem
- Identify the level of technical knowledge and adjust technical communications to solve customer's problem
- Conducting basic probing to determine the next action for any software related to enquiries
- EPF
- Socso
- Annual leave
- Medical leave
- 5 working days in a week
- Rest & relax area
- Quarterly staff recognition and appreciation
- Free shuttle van services from various LRT/ KTM nearby.
- Monthly fun and exciting staff activities
- We are located nearby shopping malls and housing area
- CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive
Specialist
Team Leader
Assistant Manager
Manager * IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.Manfaat tambahan
- Annual Leave
- Training Provided
- Performance Bonus
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- 5 Working Days
- Allowance Provided
Maukerja