Special Officer (Pegawai Khas) to Chief Executive Officer's RTSO (Johor Bahru)
Johor Bahru, Johor
Permanent
Full-time
25 days ago
Job Purpose The Special Officer to the CEO RTSO plays a pivotal role as a strategic partner, trusted advisor, and execution enabler to the Chief Executive Officer of RTS Operations Pte Ltd (RTSO) . This role is responsible for driving the CEO's strategic agenda, ensuring seamless cross-functional coordination, and facilitating informed decision-making at the highest level. Operating within a unique bilateral and joint venture environment between Prasarana Malaysia Berhad (PMB) and SMRT Corporation Ltd, the Special Officer supports the CEO in managing stakeholder relationships, regulatory engagements, and operational alignment across Malaysia and Singapore. Key Accountabilities Strategic Support & Advisory to CEO Provide high-level strategic, policy, and operational support to the CEO, including advising on key issues, risks, and developments. Assist in shaping the CEO's agenda by monitoring follow-through on key initiatives, preparing analysis papers, and driving outcomes. Coordinate the implementation of CEO-led initiatives, ensuring alignment with RTSO's objectives and bilateral commitments. Stakeholder Engagement & Bilateral Liaison Serve as the CEO's liaison with senior officials from Prasarana, SMRT, and relevant ministries, regulators, and border authorities in both Malaysia and Singapore. Facilitate bilateral engagements and inter-agency collaborations involving Immigration, Customs and Quarantine (ICQ/CIQ) authorities, ensuring seamless coordination. Represent the CEO's Office in high-level meetings and discussions, providing diplomatic and culturally attuned support on cross-border matters. Maintain trusted and confidential relationships across the joint venture structure and key government stakeholders. Communications & Corporate Governance Prepare strategic communications including CEO speeches, board papers, press releases, and position statements. Ensure timely and effective dissemination of key decisions, progress updates, and outcomes from the CEO's Office to internal and external stakeholders. Support the CEO in upholding governance protocols, including contributions to board meetings, project steering committees, and joint venture governance bodies. Office of the CEO Coordination Ensure effective operational management of the CEO's Office, including schedule optimisation, issue tracking, and deadline management. Monitor progress on KPIs, strategic initiatives, and transformation roadmaps, ensuring accountability from relevant departments. Work closely with the CEO's Executive Secretary to manage correspondence, document flows, and briefing preparation. Research, Analysis & Presentation Conduct research and compile data to support decision-making related to operations, compliance, stakeholder expectations, and government priorities. Prepare high-impact visual presentations, reports, dashboards, and proposals aligned with senior management and board-level requirements. Stay abreast of regional, bilateral, and industry trends that may affect RTSO's operating environment. Digital & Operational Efficiency Enablement Leverage digital tools and platforms (e.g., Microsoft 365, Power BI, SharePoint) to enhance decision support, collaboration, and reporting. Identify and recommend workflow improvements and best practices in operational support and information management. Qualifications, Skills & Knowledge Bachelor's Degree in Business Administration, Public Policy, Engineering, Transport Management, or equivalent. Master's Degree, MBA, or other postgraduate qualifications are advantageous, particularly with specialisation in strategic management or infrastructure projects. Minimum of 8 years professional experience, preferably in strategic planning, corporate affairs, project management, public sector collaboration, or transport infrastructure. Proven experience working closely with senior leadership and managing high-stakes, multi-stakeholder initiatives. Experience with data analytics tools (Power BI, Tableau, SQL) and digital transformation initiatives. Show more Show less