Mission: Direct the creative department to deliver excellent client work, while building a high-performing team with the capacity to serve all our retainer clients and projects. The Creative Director will oversee the Video, Graphic Design, Website, and Paid Ads teams, ensuring cohesion, collaboration, and alignment across all creative functions. Ensure projects meet TCI's standards of excellence, deadlines, and profitability goals. Monthly Salary Range: RM 8,000 - RM20,000 (highly depending on work experience, skill sets, and job fit) Requirements and Outcomes: Minimum 3 years of proven leadership experience in a Creative or Marketing team: Direct oversight of multidisciplinary functions: Videography, Graphic Design, Web Design/Development, SEO, and Paid Ads Foster Team Growth and Empowerment: Design and implement career growth plans, regular 1:1s, and performance reviews that develop leadership, ownership, and skill advancement within the creative team. Refine Creative Team processes by the end of the year: Work closely with the creative team to document, refine, and implement all creative processes in TCI in order to level up our creative processes. Deliver Creative Excellence (Quality at 9/10): Maintain consistent quality standards and push work to meet client goals. Establish a creative review rhythm and inspirational feedback loops to push the team beyond client expectations. Maintain "Team Perceived Value" rating (via internal surveys) at 9.0: Achieve a 9.0+ "Team Perceived Value" rating by fostering trust, providing feedback, and driving team satisfaction. Achieve 100% adherence to TCI's 24-hour communication policy with clients: Respond to all client communications quickly to maintain high perceived value. Competencies Time Management: Expert at planning and meeting deadlines efficiently. Creative Leadership: Skilled at leading teams to deliver top-notch creative work. Strong Communication: Clear and professional in writing and speaking. Organized and Detail-Oriented: Exceptional focus on accuracy and task prioritization. Adobe Suite Proficiency: Confident with Illustrator, Photoshop, Premiere Pro, etc Website Updates: Capable of completing basic updates with ease. Design Expertise: Sharp eye for improving & elevating all types of creative work Client Relations: Skilled in managing client communications to keep them happy Team Player: Driven, eager to learn, and thrives in a collaborative environment. Team Mentorship and Empowerment: Passionate about developing others. Capable of turning feedback into growth, creating leadership opportunities, and promoting autonomy within the team. We&aposre looking for someone who fits our values: Unimpeachable Character We don't gossip Clarity is kindness We act in TCI&aposs best interest We uplift, we don&apost tear down We do what we say we will do We trust & depend on each other We do what is right, not what is easy How we do anything is how we do everything Level 10 Humility We do not worry Think in decades We make mistakes We raise our hands We see it, own it, do it We practice radical candor We take extreme ownership We don&apost assume, we always ask We lead with context, not control We fix the process, not the person We come to serve, not to be served We consider others more important Competitive Excellence We try harder We eat the frog We are resilient We are only at 40% We fight mediocrity We are always improving We obsess over our clients We make people say "Wow!" We are ridiculously responsive We default to purposeful action We eliminate, automate, delegate We care most about the final inch We constantly exceed expectations We pursue perfection to catch excellence Show more Show less