Sales Support Executive

Sinergia

  • Pontian, Johor
  • Permanent
  • Full-time
  • 1 month ago
About the job Sales Support ExecutiveSummary:To assist the Business Development team in all aspects of sales coordination and operational support. This role plays a key part in ensuring smooth communication with clients, efficient processing of transactions, and effective internal coordination.Job Responsibilities:
  • Prepare, review, and process sales-related paperwork, including contracts, proposals, and purchase orders, ensuring accuracy and compliance with company standards.
  • Prepare and process payment vouchers for sales-related transactions, ensuring all details are accurate and align with company financial policies.
  • Prepare and submit claims related to sales transactions, ensuring all necessary documentation is complete, accurate, and submitted within required deadlines.
  • Update and maintain accurate records in the Customer Relationship Management (CRM) system, including client details, interactions, and sales activities.
  • Create, organize, and maintain sales documents, presentations, and reports, ensuring they are up-to-date and accessible to the Business Development team.
  • Collaborate with the Business Development team to schedule meetings and track sales pipelines.
  • Input data into CRM and other systems, generate reports on sales activities, and provide insights to support team decision-making.
  • Assist in drafting professional correspondence with clients, responding to inquiries, and ensuring timely follow-ups.
  • Identify opportunities to streamline administrative processes and improve efficiency within the sales support function.
Job Qualifications:
  • Education: Diploma in Business Administration, Marketing, or a related field (or equivalent experience).
  • Experience: 1-3 years of experience in sales support, administrative support, or a similar role.
  • Fluent in Mandarin, both spoken and written. (Required for communicating with Mandarin-speaking clients.)
Soft Skills & Expectations:
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy in documentation.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.

Sinergia

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