Mission The World&aposs Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Decathlon KLGCC Mall, Kuala Lumpur which is Opening Soon! Dive right into a leadership role at Decathlon KLGCC Mall-where lifestyle meets prestige! We are seeking diverse profiles with premium customer engagement to drive excellence and deliver standout experiences for our distinguished store. Located within the prestigious KLGCC Resort, surrounded by an award-winning golf course and adjacent to the Sime Darby Convention Centre, KLGCC Mall offers a workplace environment that inspires growth, innovation, and impact. Lead with us to shape the future of a our First Decathlon Selected Store! Your Responsibilities: This is a role where you will ensure the long-term customer satisfaction, development of the team, economic performance, and the implementation of the local commercial policy through the implementation of Decathlon Malaysia local commercial policy. Your Responsibilities: i. To Customers Know the technical features and user benefits to offer customers appropriate products and services, regardless of whether they are in range Organize and manage the availability of the team to customers according to sales activity (working hours planning and efficient organization) Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers ii. To The Team Recruit sports talents who are sporty, has sense of service, vital, and concrete/practical Guarantee the human structure is matched with the Decathlon Malaysia commercial policy and economic targets Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meeting, team meeting and daily coaching on floor Make a training plan and development plan with the team Guarantee the standard employment process iii. To The Company Propose annual objectives (ambition) approved by leader Analyze the local market and build the Decathlon Malaysia commercial policy for each sport Decide the layout plan and range choice which reflects the commercial policies Forecast and manage the economic performance and put action plans to improve with the team throughout the year Boost Decathlon Malaysia best sales by using resources and commercial tools Manage the sports experience which encourages customers to find new sports and innovations Arrange the layout in accordance with implantation principles Produce the high-quality implantation&aposs based on internal strategies Maintain the layout with good facing to make customers satisfied Make sure the stock is accurate and available using the automatic replenishment system iv. For Safety of People and Goods Enforce basic department safety standards Apply and enforce all the security procedures (regarding people, goods and cash). Play an active role in combating shrinkage Involved to train the team's basic knowledge of safety Observe the product safety policy (traceability of sensitive products, use-by dates etc.) Lead the store well as duty manager when needed v. Development And Complementary Skills Know and manage the personal development plan and training plan Participate in training, develop the training skills and become a trainer Improve skills of the teammates with the leader Profile Requirements: I am a Sports Enthusiast-Passion for Sports! Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus Minimum qualifications: Bachelors Degree is required An entrepreneur, vital and responsible Able to communicate effectively with all levels of the organization. Have a strong desire for continuous improvement and eager to learn Enjoy working in a vibrant and agile environment Strong interpersonal skills- someone who is ever ready to engage, listen and the ability to influence Possess a level of integrity and a team player. Digitally Savvy Fresh Graduates to more experiences candidates are encouraged to apply Able to play as part of the team during the busiest times(weekends and holidays) Skills Team Management Business Acumen Customer Service Show more Show less