Sales Engineer - Compressor Technique Service

Atlas Copco

  • Shah Alam, Selangor
  • Permanent
  • Full-time
  • 19 days ago
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. We are hiring a sales engineer to join our Shah Alam Compressor Technique Service Aftermarket Sales team. This is a fantastic opportunity to join a motivated and supportive team where new challenges and opportunities will allow you to grow in a customer focused environment. If you have a passion for sales and are customer focused, get in touch! The Mission: Maximize the sales of parts and service solutions. Develop new customers, promote company products & solution and achieve sales revenue for designated territory. About the role: Perform SWOT analysis for designated territory market, make assessments of competition, potential market volume, current market share and customers' feedback. Aggressively exploit the territory to identify new target customers and new sales opportunities based on the provided customer assignment data. Proactively update the machine installation to explore new potential for service sales and update the Install base strategy file to under and develop all existing customers. Plan and organize sales activities, solution presentation etc. to find out customer needs and transform opportunities to orders. Report sales activities timely and accurately in C4C. Cooperate with customer, collect customer's needs, analyze the application, and provide solution to satisfy customer with values. Maintain highest possible customer relationship through a one-to-one concept strategy. Build, maintain, broaden and strengthen good relationship with customers, distributors and with the internal team. Utilize all Sales Tools provided by company to promote and market CTS products to achieve maximum potential growth for all customers. Cooperate with marketing team in market activities & market analysis. Cooperate with service operations team to achieve customer satisfaction. Job audit on work done to customers' installations particularly after overhaul activity. Provide technical expertise including advisory capacity to customers based on service selling. Preparation of Service and Parts Quotations and subsequent activities to full sales transaction via C4C/CPQ platform. Compile and submit monthly reports on sales, lost orders, and competition to Sales Manager monthly via the C4C platform. Continuous improvement for job required competence, personality, and behavior. Share responsibility with Credit Department to collect and improve the performance of receivables & overdue. What are we looking for: Engineering qualifications / experience preferaly with a background in aftermarket sales. A motived can do attitude and a passion for sales and service excellence. What you can expect : Support and training to enable you to fulfill your potential. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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