Technical Delivery Manager - Cards

• Bachelor Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
• More than 9 years' delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
• More than 5 years' leadership experience in managing IT Cards delivery teams
• Strong technical/platform knowledge on Cards domain (e.g. Cardlink), mainframe (CICS/Cobol), collection system (e.g. CACS), 3D Secure application (e.g. 2C2P), Cards API, Loyalty & rewards (e.g. One Empower app)
• Hands-on experience in leading Cards Migration delivery (e.g. VisionPlus, Cardlink, Loyalty & Rewards app, CACS)
• Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
• Strong customer service focus with the ability to communicate with highly technical management teams.
• Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
• A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.

• Lead an application development team to plan technical deliverables to meet project's requirements within allocated budget and schedule.
• Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
• Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
• Provide status update related to technical delivery
• Partner with Program and/or Project Managers, Business Analysts and System Analysts to collate, understand and finalize functional and technical requirements
• Partner with System Analyst & subject matter experts to understand and implement functional and technical requirements
• Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)
• Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
• Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
• Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan
• Prepare and Manage technical implementation plan across application teams
• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Work with vendor to ensure product deliveries are timely and good quality.
• Manage budget coming from different projects.
• Ensure project documentation is done up in accordance to bank standards

• At least 6 years of Delivery, Project, Stakeholder & Vendor Management experience, team management
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
• Hands-on experience on Mainframe, Cardlink/VisionPlus.
• Hands-on experience in Cobol, CICS, JCL
• Hands-on experience in Web servers (such as JBoss Webserver, Apache etc.) and Java platform / J2ee and Java web container (such as WebLogic, JBoss EAP, JBoss Webserver Tomcat, IBM WebSphere etc).
• Experience in service-oriented technologies
• Experience in implementing large-scale, highly available applications or other large project implementation
• Good understanding and experience in software development cycle
• Good to have knowledge on Devops tool like Endevor, File-Aid, Abend-Aid, Expediter.
• Able to understand JSON, HTML code
• Good to have knowledge on Control M batch processing tool
• Must have knowledge on Advanced CICS expertise and experienced in API or MQ

• Build a culture of collaboration with application development and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution
• Inspire and drive the team to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and hands-on delivery capabilities for the cards technology organization
• Foster an environment of technology excellence and innovation
• Build exceptional peer relationships with key stakeholders and be able to influence key outcomes. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Demonstrate energy and ability to function in an intense & complex environment demonstrating initiative and operating with an ownership attitude to deliver results.
• Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives
• Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units
• Resourceful team player, who can work on multiple assignments, with minimal guidance
• Ability to work in a fast-paced, team-oriented environment.

UOB