Client Relations Officer (Mandarin Speaker)

Hays

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 24 days ago
The company is a leading global financial service firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employee serve clients worldwide, including corporations, governments, and individual from more than 1,200 offices in 43 countries. What to expect 1. Client Engagement and Relationship Management Build and nurture relationships with existing clients, fostering trust and loyalty through regular communication, meetings, and providing personalized support. 2. Sales & Business Development Implement strategies to increase sales by identifying opportunities within the existing client base and developing plans to attract new clients. 3. Product and Service Customization Gather feedback from clients and analyze market trends to identify opportunities for new products or improvements to existing services. 4. Market Analysis and Industry Knowledge Stay updated on the latest market trends, financial regulations, and stock market developments in the respective region(s). Use this knowledge to offer informed advice to clients, enabling them to make well-informed investment decisions aligned with their financial goals. 5. Reporting and Documentation Maintain accurate client records, document communications, and prepare regular reports on client interactions, sales activities, and market feedback. How to succeed Bachelor's degree or above in Business Management/Administration, Finance, Economics and/or related disciplines. Open to fresh graduate/solid experience in outbound sales, client relations/a similar role within the stockbroking/finance services company. Exposure and possessing of product knowledge on capital market and investment-related field will be an advantage. Language proficiency in Mandarin and English, while possess conversation level Malay language skills. Keen to know more Apply now or send your updated CV to [HIDDEN TEXT] for further discussion!

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