A Customer Support Specialist&aposs primary responsibility is to provide excellent customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels. Responsibilities: Responding to customer questions about products, services, orders, and billing through chat Promptly and effectively addressing customer complaints, technical problems, and other concerns. Offering accurate and detailed information about products and services, including features, benefits, and pricing. Establishing and maintaining positive relationships with customers to foster loyalty and satisfaction. Requirements: 1-2 years of experience in customer-facing roles Excellent communication skills in ENGLISH Ability to handle diverse inquiries with professionalism and efficiency. Strong organizational and time-management skills. Show more Show less