Senior Operations Executive: Job Description: Senior Operations Executive Role Overview: The Senior Operations Executive is responsible for overseeing the planning, coordination, and execution of all operational activities related to expo events. They will manage logistics, vendor relationships, and on-site operations to ensure the successful delivery of expo events according to client expectations and company standards. Responsibilities: Plan and coordinate all operational aspects of expo events, including venue logistics, booth setup, signage, catering, and audio-visual requirements. Liaise with vendors, suppliers, and service providers to negotiate contracts, procure equipment, and coordinate delivery schedules. Develop detailed event timelines, schedules, and checklists, ensuring all tasks are completed on time and within budget. Manage event budgets, track expenses, and provide regular financial reports to senior management. Conduct site visits and inspections to assess venue suitability, address logistical challenges, and ensure compliance with safety and regulatory requirements. Coordinate with internal departments, including sales, marketing, and customer service, to align operational activities with client needs and event objectives. Recruit, train, and supervise event staff and volunteers, providing guidance, support, and performance feedback as needed. Oversee on-site event operations, including setup, registration, attendee services, and troubleshooting, to ensure a smooth and successful event experience. Key Performance Indicators (KPIs): Event Execution: Successful execution of expo events, measured by adherence to event timelines, quality of setup, and client satisfaction. Vendor Performance: Evaluation of vendor performance based on reliability, quality of service, and adherence to contract terms. Cost Control: Management of event budgets, including adherence to budgetary constraints and achievement of cost-saving targets. Attendee Satisfaction: Feedback from attendees on the overall event experience, including venue facilities, logistics, and on-site services. Timeliness: On-time completion of operational tasks and activities, ensuring deadlines are met and delays are minimized. Safety and Compliance: Compliance with safety regulations, venue requirements, and industry standards to ensure a safe and secure event environment. Team Performance: Assessment of team productivity, efficiency, and collaboration in executing event operations and tasks. Problem Resolution: Ability to identify and address operational challenges and issues in a timely and effective manner, minimizing disruptions to event activities. Show more Show less