Executive, System Optimization (Contract)

Kuala Lumpur
Permanent
Full-time

1 month ago

Do you want to work in a high-trust culture where you’ll feel empowered to make decisions that result in impact?To provide support on system development initiatives, manage projects & development processes from end-to-end, product development research and support as well as analysis relating to intermediary journey, system/servicesYou'll be responsible for:

System Change Management: Prepare UR Checklists for System Change Requests (SCR) and Change Requests (CR) submissions for new and enhanced products on SAT & Opus.
Testing and Quality Assurance: Provide UI UAT testing support for system development initiatives, including SAT development and product UATs. Conduct User Acceptance Testing to validate system changes and ensure alignment with business requirements.
Business Requirements and Coordination: Identify and articulate business needs, translating them into clear IT system and service requirements.
Coordinate with product owners and distribution channels to ensure enhancements are user-friendly for agents and consider underwriting requirements.
Data Analysis and Strategic Development: Analyze and monitor customer data to support strategic development, including white spot analysis. Develop strategic approaches combining distribution and product insights.
Campaign and Brand Management: Monitor campaign fulfillment to enhance customer satisfaction, maintain brand reputation, and optimize operational efficiency.
Training and Development: Conduct system training for new and existing product enhancements.

Important to your success:

Degree in any field
Critical thinking to evaluate market needs, business processes and user requirements
Good communication skills as role requires constant engagement with various stakeholder

Ability to leverage AI tools like ChatGPT for automating routine tasks and enhancing productivity.Additional Traits:

Self-motivated and proactive with a strong drive for success.
Ability to work independently and as part of a team.
Detail-oriented with strong organizational skills.
Adaptable and open to change in a dynamic work environment.

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructionsNote: Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges imposeAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.Great to have you on board. Let's care for tomorrow.

Allianz

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