Senior Executive, Claims Adjudicator (24/7 Cashless Administration)

Kuala Lumpur
Permanent
Full-time

1 month ago

Does customer satisfaction inspire you?This role is to process and review all medical/ health claims within specified authority limit and ensure that payments are made within the turnaround time (TAT)You'll be responsible for:To assess and process all health/ medical claim for reimbursement in line with policy guidelines within authority limitResponsible for the day-to-day 24/7 operations for guarantee facilities (hospital admission and discharge)To be responsible for claim settlement and ensure payments are process within the agreed turnaround time and service standardTo support Helpline team with enquiries pertaining to medical reimbursementFamiliarity with using ChatGPT for automating routine tasks and enhancing productivityImportant to your success:Diploma/ Degree in any medical or health science related field of studyMinimum 2 - 3 years’ working experience in healthcare related industry; knowledge in medical/ health claimsPossess good communication skill and good command of spoken and written English and Bahasa MalaysiaMeticulous and attention to detailsAble to work independently in a 24/7 fast-paced environmentResult-oriented with sense of urgency towards True Customer CentricityDemonstrates ability to work as a team to deliver Allianz’s enhanced customer experience journeyApplicants must be willing to work in KL SentralWhat's on offer?Be supported to care for yourself and also things that matter in your life – your family, your personal growth, your communityPart of a rapidly growing organization with plenty of opportunity for career developmentLet’s care for tomorrow. For a career with plenty of room to growDisclaimer Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.

Allianz

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