Network Operations Centre (NOC) Operations Manager
Aethir
Kuala Lumpur
Permanent
Full-time
15 days ago
Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Operations Manager to join our team. As a NOC Operations Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring the smooth operation and maintenance of our network infrastructure. Your primary responsibilities will include monitoring network performance, managing incidents, coordinating with internal teams and external vendors, and leading a team of network engineers and technicians. You will work closely with cross-functional teams to ensure the highest level of availability, reliability, and security for our clients' network infrastructure. Responsibilities Responsible for building and managing the NOC team Sets operational goals and ensures they are met Ensures the NOC meets its performance targets and service level agreements More involved in strategic planning and coordination of the NOC's activities Collaborates with other departments to improve overall network operations Handles team management, goal setting, and performance monitoring Requirements Bachelor's degree or higher in computer science, engineering, or a related field At least 5 years of experience in managing a Network Operations Centre or a similar role Strong knowledge of networking protocols, technologies, and tools Experience with network monitoring and management systems Excellent problem-solving and troubleshooting skills Strong leadership and team management abilities Excellent communication and interpersonal skills Ability to work well under pressure in a fast-paced environment Relevant certifications, such as CCNA or CCNP, are a plus Benefits Flexible work arrangements Generous paid time off Flexible working hours Training and development opportunities Amazing career opportunities in a growing global startup