Executive, Reservation & Sales Support (Turkish Cargo)

• Monitor and validate daily shipment records, ensuring rate quotations and system data are aligned.
• Coordinate with internal stakeholders to update or correct shipment records where required.

• Support premium and urgent space requests by coordinating with head office or partner carriers.
• Track connecting shipments to ensure they are flown as booked; proactively manage delays or re-bookings in coordination with space controllers.
• Communicate delays or disruptions to agents with proper justification and documentation.
• Process interline bookings (trucking) and coordinate with partner airlines on movement and irregularities.
• Maintain regular reports for interline bookings and escalate service recovery needs when necessary.
• Collaborate with the sales and operations teams to deliver a high level of customer support and satisfaction.

• Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
• 1-3 years of experience in cargo reservations, sales support, or airline operations.
• Strong attention to detail and ability to manage time-sensitive tasks.
• Excellent communication and coordination skills across internal and external parties.
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
• Ability to work under pressure and adapt to operational changes.

Teleport