About the Company At Axrail , an AWS Premier Partner in Malaysia, we&aposre transforming enterprises through data-driven decision-making and AI-powered solutions. About the Role We&aposre looking for a Business Analyst who thrives at the intersection of business and technology-translating complex requirements into actionable solutions while exploring Generative AI&aposs potential to revolutionize operations. Whether you're a fresh graduate with sharp analytical skills or a seasoned professional experienced in digital transformation, this hybrid role offers the chance to shape high-impact projects in a collaborative environment. Responsibilities Requirements Elicitation & Analysis Conduct stakeholder interviews, workshops, and surveys to uncover pain points and goals. Define clear, actionable requirements for projects involving AWS, AI, and data analytics. Perform gap analyses to align business processes with technical solutions. Documentation & Communication Craft detailed BRDs, user stories, and process flows (using tools like Lucidchart/draw.io). Prepare dashboards and reports (Power BI/Tableau) to visualize insights for executives. Communicate complex ideas simply to both technical and non-technical audiences. Process Improvement & Innovation Map as-is/to-be workflows and identify automation opportunities using AI/ML tools. Lead brainstorming sessions to reimagine processes with Generative AI (e.g., chatbots for customer ops, AI-driven reporting). Collaborate with data teams to ensure high-quality, actionable data pipelines. Technical Collaboration Partner with developers, data engineers, and designers to ensure solutions meet business needs. Support Agile/Scrum teams by refining backlogs and validating deliverables. Assist in UAT testing to guarantee solutions solve real-world problems. AI & Digital Transformation Explore Generative AI use cases (e.g., document summarization, predictive analytics). Stay ahead of AWS/AI trends and assess their business applicability. Qualifications Bachelor's degree in business IT, Computer Science, or related fields (or equivalent experience). Fresh graduates with strong analytical projects (academic or internships) are welcome! Seasoned candidates (3+ years): Show us your enterprise-scale transformations or AI-driven process improvements. Bonus: Certifications like CBAP, CCBA, or PMP. Required Skills Core Skills Analytical Mindset: You spot inefficiencies and love turning chaos into structured solutions. Requirements Mastery: Skilled in use cases, user stories, and process mapping. Tools Proficiency: Documentation: Lucidchart, draw.io, Confluence. Data Analysis: Excel, SQL, Power BI/Tableau (basic). Project Mgmt.: Jira, Trello, Agile/Waterfall methodologies. Preferred Skills Key Attributes for Success Problem-Solver: You ask the right questions to uncover root causes. Tech-Curious: Eager to learn about AWS, AI, and automation tools. Influencer: You build trust with stakeholders and drive consensus. Detail-Oriented: Your documentation is clear, thorough, and actionable. Pay range and compensation package AWS Premier Partner: Work on cloud/AI projects with industry leaders. AI Innovation Hub: Be at the forefront of Generative AI applications in business. Growth Opportunities: Upskill in data analytics, cloud tech, and AI. Hybrid Flexibility: Balance office collaboration with remote work. Equal Opportunity Statement Ready to Drive Smarter Business Decisions If you're passionate about merging business strategy with technology, apply today! Show more Show less