Customer Service (Mandarin Speaking)
Growthfn
- Sepang, Selangor
- RM 54,000 per year
- Permanent
- Full-time
- Take calls and provide accurate answers to customer queries.
- Experience working in Aviation or travel accounts is an added advantage
- Delivery of excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customer support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
- You have at least 1 year experience within a Customer Service role, ideally within the Consulting industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You enjoy finding creative solutions to problems
- You are a strong team player who can manage multiple stakeholders
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Flexible working options