Roles & Responsibilities 1. Lead the development and implementation of strategies aimed at enhancing product operations, including but not limited to go-to-market planning, lifecycle management, and continuous improvement initiatives. 2. Collaborate closely with product managers, designers, engineers, and other stakeholders to define and refine operational requirements, identify areas for improvement, and implement solutions. 3. Develop and maintain key performance indicators (KPIs) to measure the effectiveness of product launches and ongoing operations; use data-driven insights to inform decision-making. 4. Manage the product feedback loop, gathering input from customers and internal teams to inform product roadmap adjustments and enhancements. 5. Oversee the creation and maintenance of product documentation, including user guides, FAQs, and training materials, ensuring they are up-to-date and accessible. 6. Work with sales, marketing, and support teams to ensure smooth transitions during new product introductions or updates, providing necessary training and resources. 7. Faster a culture of innovation and continuous learning within the organization, encouraging experimentation and sharing best practices across teams. 8. Stay informed on industry trends and emerging technologies, recommending adoption where appropriate to keep our offerings competitive. Requirements 1. Bachelor's degree in Business Administration, Computer Science, Engineering, or related field. 2. Minimum 5+ years of experience in product management, product operations, or a similar role, preferably within internect or tech company. 3. Strong analytical skills, with the ability to interpret complex data sets and translate findings into actionable insights. 4. Excellent communication and interpersonal abilities, capable of building strong relationships with diverse groups both internally and externally. 5. Proven track record of successfully leading projects from conception through execution, demonstrating an ability to prioritize effectively and manage multiple tasks simultaneously. 6. Experience working in a fast-paced, rapidly changing environment, showing adaptability and resilience under pressure. 7. Proficiency in English (both written and spoken); additional language skills are a plus. Show more Show less