L&T Central Services Specialist (Japanese speaker)
- Selangor
- Permanent
- Full-time
This role supports the development of People & Organization (P&O) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.Job DescriptionMajor accountabilities:
- Learning and Talent Central Administrator in Novartis Learning and Talent related systems
- Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)
- Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)
- Deliver high-quality service using applications like SNOW, Internal Training Tools, SharePoint etc.
- Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets
- Ensure timely completions of mandatory trainings and adherence to compliance policy
- Support in knowledge and capability building within the team
- Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents
- Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
- Able to communicate in English and Japanese (both in speaking and in writing to support the respective end market)
- Previous experience in cooperating with stakeholders in Japanese
- Demonstrated ability to work in cross functional teams in an international environment
- Passion for learning – Learning Agility
- Excellent written and verbal communication skills
- Solid organizational skills including attention to details and multitasking skills
- English & Japanese