Learning Development Assistant Manager

• Bachelor's degree in Human Resources, Business Administration, Education, or related field.
• Minimum 3 years of experience in Learning & Development, with proven expertise in soft skills training.
• Experience delivering training in Mandarin and English to adult learners.

• Excellent facilitation, presentation, and communication skills in Mandarin and English (written & spoken).
• Strong interpersonal skills with the ability to engage and motivate learners.
• Knowledge of instructional design principles and adult learning methodologies.
• Proficiency in MS Office Suite and familiarity with Learning Management Systems.
• Ability to manage multiple projects and meet deadlines.

• High energy, adaptable, and innovative in delivering learning experiences.
• Strong cultural awareness and empathy in working with diverse audiences.
• Passionate about people development and continuous improvement.

• Partner with business leaders and HRBPs to identify learning needs, especially in soft skills, communication, and leadership competencies.
• Design and adapt training content to suit diverse audiences, ensuring cultural and language relevance for Mandarin-speaking participants.
• Develop blended learning solutions (classroom, virtual, e-learning).

• Facilitate engaging workshops, webinars, and coaching sessions in both English and Mandarin.
• Deliver soft skills training (e.g., communication, teamwork, conflict management, customer service, emotional intelligence).
• Adjust delivery style to match participants' learning preferences and organizational culture.

• Coordinate training schedules, logistics, and participant communications.
• Monitor participation rates and learning progress through the e-latih system
• Manage vendor relationships for outsourced training solutions and HRDC.

• Gather feedback and use data to refine content, delivery methods, and learning impact.
• Track ROI of learning initiatives and present findings to management.

• Serve as the key contact point for L&D initiatives involving Mandarin-speaking employees.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance

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