
AR Billing Specialist (Mandarin Proficient)
- Kuala Lumpur
- Permanent
- Full-time
- Owns pricing and invoicing, invoice generation, ensure invoices sent to clients on time
- Complete the domestic & international shipment pricing on a daily basis in accordance with the quotation
- Liaise and communicate with Operation and Customer Service so to ensure all information and charges are correct and complete for billing
- Gathers and maintains required information / paperwork for special rates / routings / packaging / discounts for billing
- Communicate with the team within Asia Pacific country and the other offices within World Courier Network
- Prepares adjustments (voids / credit memos) when necessary and ensuring the adjustments are prepared in accordance with the relevant policies and approval
- Reconcile Nova Transportation Management System and System, Application & Products (SAP) customer billing
- Prepare mail out a hard and soft copy of invoices to customers as per customer requests, manage variety of requests on distribution of invoices
- Create and update System, Application & Products (SAP) customer account getting necessary information and document
- Posting Collections Receipts from customers in System, Application & Products (SAP)
- Follow up closely with customer on outstanding invoices and providing updates on payment status
- Handle enquiry and dispute from customer on invoices
- Support tasks related to Regional Finance when needed
- Support in providing training to new associates joining the team
- Performs related duties as assigned
- Diploma or bachelor's in finance or accounting field.
- Preferable candidate with 1-2 years of experience in Account Receivable field
- Support tasks related to Regional Finance when needed
- Support in providing training to new associates joining the team
- Performs related duties as assigned