HR and Admin Manager (Publika)

Kuala Lumpur
Permanent
Full-time

17 days ago

Company InformationA F&B retail company is currently looking for a HR and Admin Manager role based in Mont Kiara. As the HR Manager of a newly launched F&B retail brand, you will be responsible for building and leading the HR function from the ground up. This role requires a dynamic and hands-on professional who can manage high-volume recruitment, develop HR policies, and foster a strong team culture across multiple outlets in a fast-paced, customer-centric environment.Key Responsibilities1. HR Strategy & Policy Development

Develop and implement HR policies, employee handbook, and SOPs tailored to F&B retail operations.
Ensure compliance with local labor laws and food industry regulations

2. Talent Acquisition & Onboarding

Lead recruitment efforts for frontline staff (e.g., service crew, kitchen staff), outlet managers, and support roles.
Manage high-volume hiring and onboarding processes to support rapid expansion.

3. Training & Development

Design and deliver training programs focused on customer service, food safety, and operational excellence.
Support career development and upskilling initiatives for store-level and HQ employees.

4. Employee Relations & Engagement

Act as a trusted advisor for employee concerns, conflict resolution, and disciplinary actions.
Drive employee engagement and retention strategies in a high-turnover environment

5. Performance Management

Implement performance appraisal systems and KPIs for retail and kitchen teams.
Provide coaching and feedback to improve individual and team performance.

6. Payroll & Benefits Administration

Oversee payroll processing, attendance tracking, and leave management.
Administer employee benefits and liaise with external vendors.

7. HR Operations & Compliance

Ensure compliance with labor laws, health & safety standards, and food handling regulations.
Conduct audits and support outlet managers in maintaining HR standards.

8. HR Systems & Reporting

Set up and manage HRIS systems suitable for multi-location F&B operations.
Generate HR reports and analytics to support business decisions.

Key Requirements:

Min 5 years of experience in Human Resource Function
Able to communicate, read and write in Mandarin.
Experience in setting up a HR Department from ground would be added advantage.
Experience in working in fast paced environment would be added advantage.

JAC Recruitment

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