Senior Officer, FCSO TM NCB

• Awareness and understanding of the Group's business strategy and model appropriate to the role.
• Awareness and understanding of the wider business, economic and market environment in which the Group operates.
• Manage and/or resolve alerts/cases:
• Follow the Correspondent/Non-Correspondent Banking DOI to process risk events in line with the Assess, Analyse, Act (AAA) process.
• 70% of the time to be spent on Case support (case review, QCP, RFI and escalation vetting, sharing learnings from QCO/ QCP/RFI errors, case discussion with team, support on complex cases) and should maintain the evidence for the same.
• Actively involve in weekly / bi-weekly / monthly connects with the stakeholders to represent team's overall performance on quality and ensure to get satisfactory comments
• Ensure to provide required inputs for FOCUS connects and have them updated in the SharePoint on time.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions.
• Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.

• Analysis skills: able to analyze data trends and out of pattern activities, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
• Banking: knowledge in terms of customers, products and transactions with expertise in at least one customer segment (retail, corporate, private banking, correspondent banking)
• Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude.
• Prior experience in Managing the team.
• Excellent communication in English (articulation and writing).

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered