Senior Officer

• Demonstrate awareness and understanding on the Group's business strategy and model as it relates to Trade Finance Operations
• Align with Group's trade finance strategic goals and objectives

• Understand the Trade Business, Products and the Clients for the markets that are being processed.
• Adhere to service levels and efficiency/accuracy standards to deliver against our key performance indicators.
• Identify areas for improvement and contribute to actionable recommendations

• Execute processing of Trade Finance processes, ensuring adherence to operating instructions, and full compliance of internal policies as well as regulatory requirements.
• Maintain process documentation, including workflow diagrams, department operating instructions.
• Identify opportunities for process optimization and automation to enhance operational efficiency and reduce risk.
• Collaborate with internal teams to implement process improvements and drive operational excellence.
• Maintain high productivity and completion of tasks within assigned cycle times with high accuracy in execution of transactions.

• Act as the first line of defence in risk management and identification of risk in course of daily operations.
• Comply with procedures and operating instructions as well as internal guidelines and policies which are designed to mitigate risk.
• Ensure error free processing complying with documented procedures and operating instructions.
• Identify, highlight and escalate concerns appropriately to allow risk to be adequately managed.
• Contribute to and support process improvements for operational risk management.

• Comply with Group Policies and Procedures.
• Comply with Local policies and procedures that may be applicable

• Bachelor's Degree or equivalent
• Min 1-3 years of relevant experience
• Experience in trade finance operations and the products is required
• Good communication skills verbal and written.
• Able to collaborate and manage stakeholders
• Proficient in MS Office tools

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered