Job Description Provide timely and effective services to the internal clients in various functions / areas of the HR Service Centre to ensure the service delivery is in meeting the process requirements and stakeholders' expectations of HR Service Centre functions Performs the day-to-day HR Service Centre processing, including Recruitment and Onboarding, Employee Lifecycle Records, HRIS, Payroll, Compensation & Benefits, Leave Management, Employee Welfare, HR reportingand other HR related matters in liaison with different functional units / business units. Ensure the daily activities in the HR service centre are comply to the standard work procedures and related legal requirements. Administer the recruitment, pre-boardingand employee onboarding process to ensure a smooth transition for new hires into the organization Managing the administration support, including HRIS administration, payroll processing, letters and contracts preparation. Timelyinput of up-to-date employee personal records accuratelyand consistency across HR systems Ensure proper documentation and HR records are maintained throughout the employee lifecycle Continuous strike for 'zero error' programme in achieving the 'Centre of Excellence' in HR deliveries. Responsible forfull spectrum of payroll management includes end-to-end payroll processing and overtime claim to ensure accurate, timely compensation to employees,compliance with the regulations of local statutory bodies. Support HR compliance reporting and audits, attend to employees' request, inquiries and complaints, at the first call resolution where possible. Perform any other responsibilities as assigned by your reporting manager and/or Senior Management Qualifications Degree / Diploma in Human Resources Management, Business Administration or equivalent Minimum 3 years of experience in human resources, preferable with exposure in payroll, employee life cycle changes record, compensation & benefits functions Knowledge in Employment Act, ISO9001 or relevant shared service standard is an added advantage Knowledge in using computer/MS Office is a prerequisite and exposure to HRIS (particularly in Talent2/Ascender) is an added advantage Additional Information Applicants must based in Shah Alam, Selangor on hybrid work arrangement Strong analytical and problem solving skill Detail oriented, organised, systematic with ability to manage large volume of transactional tasks on daily basis Key criteria to success: Zero error in delivering HR Services Prompt action in managing every enquiry from employees Eliminate waste & improve efficiency of services