CS QA (Mandarin Speaker - Penang)

JobScoper

George Town, Pulau Pinang
Permanent
Full-time

2 days ago

MohonKelayakan

QA experience or strong customer service background can be considered.
Fluent in Mandarin and English (spoken & written).
Strong communication, analytical, and detail-oriented skills.
Flexible with 24/7 rotational shifts.

Tanggungjawab

Review calls, chats, and emails against quality standards.
Provide feedback and coaching to agents.
Track quality metrics and prepare reports.
Support process improvements and compliance.

Manfaat

Annual Leave and Sick Leave
EPF and SOCSO
Training Provided
Allowance Provided

KemahiranQuality Assurance Mandarin Language Proficiency Communication Skills Customer ServicePeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

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