Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let's start your journey with an award-winning organization! #UnbeatableCareerAwaits Top Reasons To Join Us! Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024) Bronze Winner in Cross-Generational Workforce Engagement (2024) Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B Brands Role The Day-To-Day Activities Job Summary Ensure accurate and timely processing of device and router orders (SDO, SRO, DOA) in ZSmart, coordinating deliveries with dealers, 4PL partners, and Sales within SLA timelines. Handle DOA/SRO issues, follow up on Credit Notes with Finance, manage downgrade/buyout processes (IMEI extraction, quantity confirmation, status updates), and respond to dealer/Sales enquiries. Prepare daily, weekly, and monthly reports on stock levels, device activations, consignment balances, and sales figures for internal teams and dealers. Maintain accurate system stock and allocation data. Support material requisitions, PR creation, system enhancements (UAT, testing, training), and provide logistics updates to facilitate smooth dealer operations. Provide backup support during staff absences to ensure uninterrupted business operations. About You: Diploma/Degree with 3+ years of relevant experience Strong in Excel, Python, Power BI/Tableau with solid analytical skills Detail-oriented, accurate, and well-organized Effective communicator with good presentation skills Proactive in solving operational issues, skilled in data modeling and visualization What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified. Show more Show less