Customer Service Executive (Telco Project) - Spm Leavers Are Welcome to Apply
Petaling Jaya, Selangor
Permanent
Full-time
1 month ago
Job Responsibility You Will Play An Important Role In Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company&aposs products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA. Requirements Job Requirements Candidate must possess at least an SPM(Pass) and above. Required language(s): English and Bahasa Malaysia. Fresh graduates who are interested to start their career in a call center are also encouraged to apply TRAINING Provided. Applicants must be willing to work on rotational shifts. Each shift consists of 9.5 working hours and includes of 1-hour lunch for rest and another 30 minutes of break. Applicants must be willing to work in Ara Damansara. Job Benefits Salary & Benefit Rest & Relax Area EPF Socso Annual Leave Medical Leave The office is located nearby shopping malls and housing area Shuttle van available in nearby LRT station Startek hires from across the globe so there is an opportunity to interact with people from different cultures and ethnicity (Europe, Asia Pacific, etc) How This Career Will Benefit You Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future. STAR System for Appraisal & Rewards The STAR training is to help Startek employees to identify their weaknesses and to develop future leaders for the company. Additional benefits - Shift allowances, Performance incentives, and Overtime claims. Show more Show less