Operations Executive

IFB Freightbridge (M) Sdn. Bhd.

  • Johor Bahru, Johor
  • Permanent
  • Full-time
  • 1 month ago
Position Summary:The role of an Operations Executive in freight forwarding is crucial to ensuring the smooth and efficient movement of goods from one location to another. Operations Executives in this field are responsible for managing various aspects of the logistics process, from the initial booking to the final delivery. Models and acts in accordance with our guiding principles and core values.Key Responsibilities:
  • Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
  • Liaise with oversea offices and agents.
  • Prepare of essential shipping documentation on a daily basis.
  • Follow up and updating customers on their import/export shipments.
  • Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
  • Ensure all shipment documentations are compliant with customs rules and regulations.
  • Maintain effective relationships with clients, carriers, forwarders, customs etc. and ensure an impeccable service.
  • Troubleshoot challenges that might affect the operational activities.
  • Negotiate and book cargo with shipping lines.
  • Complete customs clearances and ensure full compliance to any relevant regulations.
  • Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
  • Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
  • Work in a small, harmonized team and cover all aspects of the forwarding process.
  • Other ad-hoc tasks, urgent duties and projects as well as assignments.

IFB Freightbridge (M) Sdn. Bhd.