Responsibilities 1. Support the People Operations Department by screening and interviewing applicants, orienting new employees, and administering employee benefit programs. 2. Monitors claims by reviewing claims, substantiating documentation, and requesting management's review. 3. Maintains people operations records by recording new hires, transfers, terminations, and changes in job classifications; tracking vacation, sick, and personal time. 4. Documents people operations actions by completing forms, reports, logs, and records. 5. Updates job knowledge by participating in educational opportunities and reading professional publications. 6. Accomplishes people operations department and organisation mission by completing related results as needed. 7. Respond to people operations-related inquiries. 8. Create and distribute internal communications regarding status changes, benefits, or company policies. 9. Develop and maintain talent management processes. 10. Collaborate with the human resources team to develop effective recruitment strategies. 11. Internal audit of SOPs. Ensure all SOPs are met up to expectations. 12. Ensure onboarding and offboarding documents are updated with employees and stored in the department folder. 13. Keeping track of contracts that are signed, filed and stored in respective folders. 14. Updating the main payroll files for all departments. 15. Ensuring HR Management Systems are updated with employees' correct details. 16. Tag buddy with the rest of the People Operations Team members. 17. Assisting in IT assets procurement. 18. Ensuring the BDO office is well maintained and in charge of facility operations. 19. Assisting the commission hub, costings and external payroll. 20. Ad-hoc assignments by the Manager. Qualifications 1. Professional Cert or Bachelor's Degree in any field (preferably HR and business administration experience). 2. Experience in the admin / HR field of at least two years. 3. Fluent in English Communication. 4. Reliable, High integrity, Honest & able to work under pressure.
