
Business Intelligence Analyst - ShopeeFood (Fresh Grads are welcome)
- Kuala Lumpur
- Permanent
- Full-time
- The Driver Ops Excellence Specialist is responsible for optimizing driver resource allocation to align with business goals. This role involves strategic cost optimization through scheme modeling, budget planning, and data-driven decision-making. The ideal candidate will have strong supply planning skills, coupled with the ability to support and lead various analytics projects aimed at enhancing supply and demand efficiency.
- Being the key contact point between OpEx and driver operations team
- Identify improvement opportunities based on data analysis, and voice of driver analysis and bring back to external stakeholders for further product or campaign enhancements.
- Collaborate with the Driver operations team to align driver resources with budget and supply planning.
- Support and lead analytics projects focused on increasing supply and optimizing budget
- Proactively address, identify, and tackle potential key issues and blockers in achieving operational excellence within the driver team.
- Manage and oversee projects related to operational process improvements from initiation to completion.
- Address any driver shortages or overages by adjusting campaign plans or sourcing additional resources
- Bachelor's degree in Statistics, Data Analytics or a related field.
- Strong skills in analytics, cost optimization, budget planning, and financial analysis.
- Experience in supporting and leading analytics projects, particularly in supply and demand optimization.
- Excellent communication, leadership, and project management skills.